VHR Anniversary Blog: Rebecca Fagan, Delivery Executive
After 5 years at VHR, Rebecca reveals her top tips for a successful career in recruitment and why VHR is a great place to work.
What Does your Job Involve?
As Principal Delivery Executive, my job involves sourcing and placing engineers and technicians into new contract and permanent jobs. I manage and continually build up networks of skilled workers and practice close communication to match every candidate to the right role for their skills and experience.
In January 2018 I helped to start up the VHR Academy: a bespoke 13-week training programme to transform eight individuals with no previous recruitment experience into successful recruitment consultants. I mentor, coach and train the Academy recruits across the sales process, relationship building, candidate care and compliance.
Have You Always Worked in Technical Recruitment?
I joined VHR after completing my apprenticeship; this is my first job and I’ve happily remained here ever since. I initially started off in the delivery team that now holds the Academy, worked my way up to become an Account Manager where I led my own candidate networks, and am now running the Academy alongside my recruitment role.
What is the Best Part about Working for VHR?
My favourite moments at VHR have been getting to know the people I work with. When I first joined, the thing that best helped me get to know everyone was the social events, such as Dress Down Friday, drinks and dinners, and company trips abroad. I really enjoy the social element of our company – although our teams across Business Development, Finance, Marketing and Operations perform different jobs, we all come together to support and encourage each other as a strong team.
Whilst the Academy is focused on its own major project, we are not isolated from our colleagues. VHR ensures everyone is included and that all employees, wherever they are, are recognised and valued for their hard work and achievements; this is also true of our three other offices in Manchester, Prague and Abu Dhabi. As an international company, we benefit from a wide range of different cultures and we experience new events, traditions and ideas every day.
What Is Your Biggest Accomplishment Since Joining VHR?
My role has changed and become very diverse through the years. At the beginning, my role was focused on learning how to become a good recruiter and establishing my own candidate and client networks. Leading the Academy as well as succeeding in my recruitment role is a big responsibility but I’m relishing the challenge. I’m proud of tackling both managing the Academy and continuing to reach and exceed my business development targets simultaneously.
How Has VHR Changed Since the Start of Your Role Here?
VHR has seen a huge increase in growth in the past five years, both financially and in our employee base: we now have 70 employees and since 2015 we have doubled our total turnover, exceeding our targets every year. Apart from our physical expansion and the growth of our client and candidate networks, the structure of the business has also developed, with a wider range of career paths and more investment into training and major projects like the Academy.
What Advice Would You Give to Someone Starting A Career in Recruitment?
Three simple tips for a successful recruitment career: listen, learn and ask questions.
When I started at VHR, I was probably quite annoying as I never stopped asking questions! But being inquisitive allowed me to get to grips with the company and adapt to my new environment. The quicker this transition and understanding comes about, the quicker someone can progress within a recruitment company like VHR.
Once you understand the basics at the beginning, it becomes a lot easier. In addition to asking questions, understanding why something is the way it is will help you avoid having to ask similar questions again and again.
What Do You Wish You’d Known Before Starting a Recruitment Career at VHR?
The industries VHR work in are very niche and knowing as much as possible about our four core sectors is invaluable. Learning about new industries can be both exciting and confusing, but just persist with your research. When I arrived at VHR, I knew very little about and now I’m confident that I know all the ins and outs of the industry that are necessary for my job.
What Do You Want to Achieve in the Next Five Years?